FAQs

Do You Offer Insurance?

We offer Transit Protection Plans. Accidental loss or damage could still occur on your move, no matter how careful we are.

Option A: Released

This basic coverage is included in your moving estimate at no additional charge. A claim for loss or damage is based on the weight of the damaged item multiplied by 60 cents per pound. For example, if a sofa weighing 300 pounds was damaged or lost, the settlement would not exceed $180.00 (300 pounds x 60 cents).
In the unlikely event of a total loss (by vehicle accident, for example), your maximum protection would be 60 cents per pound multiplied by the weight of your entire shipment. Example: if your shipment weighted 10,000 pounds the maximum settlement would be $6,000.00 (10,000 pounds shipment x 60 cents per pound = $6,000.00).

Option B: Declared Value Transit Protection

This optional Transit Protection is priced out on your estimate by your estimator, and simply means that if the damaged item cannot be repaired to satisfactory condition, settlement will be based on $5.00 per pound per article.
For example, using the same 300-poundsofa multiplied by $5.00 per pound, the settlement would not exceed $1500.00. Maximum coverage is capped at $50,000.00 per truck load at a special reduced rate. Additional coverage can be purchased at $3.00 per $1000.00 of declared value. This still limits the settlement to $5.00 per pound per article but increases the maximum ceiling in the unlikely event of total loss.

How Do I Know How Many Men And Trucks I Need For My Move?
Call Edgemont Moving & Storage at 604-984-9101 and ask for an onsite or virtual survey (Facetime, What’s App or Zoom, etc.). There is no charge for one of our moving consultants to come to your home to visit with you to estimate the manpower and equipment required for your move. Estimate surveys are done business hours, Monday through Friday.
How Much Advance Notice Do I Need To Give To Book A Move With Edgemont Moving & Storage?
During the busy summer months, between May 15th and September 15th, we recommend you book between 4 and 6 weeks in advance to secure your specific move date. However Edgemont Moving & Storage understands that you do not always have control over the completion and possession dates, so you are welcome to call us at 604-984-9101 to check our availability. The busiest time of the entire year to move is usually the week leading up to June 30th and the holiday week of July 1st (due to people wanting to move after school closes for summer holidays).
When Is The Best Time To Move Locally?
Between the 5th and the 25th of each month. Normally month end stretches between the last week of the old month and the first week of the new month. Low season rates generally come into effect between September and April.
Does Edgemont Moving & Storage Service The Sunshine Coast And Vancouver Island?
Yes! Edgemont Moving & Storage moves families to the Sunshine Coast and Vancouver Island on a regular basis. We load your household goods day one and reserve a morning ferry sailing for the next day and make the delivery.
Does Edgemont Moving And Storage Provide Service To The Okanagan And Kootenay Regions?
Yes! Edgemont Moving & Storage provides exclusive use service to Kamloops, Vernon, Shuswap, Nelson, Kelowna, Penticton, Summerland and Osoyoos. For destinations beyond these major Okanagan points, we work with other long-distance carriers.